India’s Only Integrated Operations, Hospitality, Care and Wellness Management Platform for Elder Care Management
Run Every Aspect of Elder Management On One Intelligent Platform
Cowwelz by ClockHealth eliminates the paper registers, billing errors, and coordination chaos that cost India’s elder care & service operators lakhs every month — replacing it with one cloud platform that manages residents, staff, care, F&B, concierge services, amenities, billing, incidents, assets, inventory, activities, visitors and families in real time.
India Has 150 Million Elderly Citizens. Their Care Is Still Being Managed on Paper.
India’s senior care sector is one of the fastest growing industries in the country — and one of the most dangerously under-digitised.
operators across assisted living, home care, and senior living communities are running on:
- Handwritten registers and spreadsheets that lose data and miss billable services
- WhatsApp groups and verbal handoffs that create care gaps and safety risks
- Manual scheduling that wastes hours every week and leads to wrong service provider assignments
- Zero visibility for families — generating endless phone calls and eroding trust
- Month-end billing that’s slow, error-prone, and leaking revenue every cycle
The Consequences
- Operational inefficiency — managers spend hours on coordination instead of care & Services
- Safety gaps — fall events, medication errors and incidents are under-reported
- Family anxiety — NRI guardians have no real-time updates on their loved ones
- Revenue loss — amenities, F&B, and ancillary services go unbilled
- Compliance exposure — as regulation tightens, paper-based operators will be at serious risk
- Poor referral networks — unsatisfied customers means missed leads and no systematic follow-up
Introducing Cowwelz
One Platform. Total Control. Better Service Management.
Cowwelz is India's first and only end-to-end care management platform purpose-built for the senior care sector. Not a generic hospital system. Not a hotel management tool with care features bolted on. Not a home grown operations management solution. Cowwelz was built from the ground up for care operators who need to manage residents, staff, clinical care, food, families, compliance, and finances — in one place, from any device.
For Operators
Complete visibility across every department — occupancy, billing, staff, service delivery, assets, inventory, Ssaff management and compliance — from a single management dashboard.
For Care Team
Digital care plans, medication alerts, vitals tracking, incident reports, and shift handover notes. Everything documented in real time. Nothing lost.
For Services Team
Sevice request management, real time reporting, monetization of assets, revenue leakage arrest, real time service statis and feedback
For Families
A dedicated mobile app/portal that delivers real-time Services, care and wellness updates, Fall and incident status, activity summaries, transparent billing and direct messaging — reducing anxious phone calls and building lasting trust
For Residents
A dedicated mobile app/portal that provides a single pane where they could see their care deloivery, service requests, F&B ordering, Visitor Approvals, Billing Status and Events. Also can order elder aids, medicines, lab tests and doctor consultation
Cowwelz for Comprehensive Elder Care
India's First Integrated Platform for Elder Care
- Onboarding — Digital resident intake, document capture, care planning kickoff from day one
- Resident Management — Full longitudinal profiles: medical history, dietary preferences, emergency contacts, room allocation, package changes
- Care Management — Medication schedules, vitals tracking, wound care logs, incident reporting, care escalations
- Staff Management — Intelligent Rostering, Geo Tagging, biometric attendance, task assignments, performance tracking, certifications
- Billing — Automated invoicing, package management, zero revenue leakage, full audit trail
- Visitor Management — Digital check-in/out, family access logs, safety controls
- Vendor Management — Managing the petty cash and payments to the vendors. Linking vendor payments to residents for a seamless traction of expenses
- Incident Management — Real-time reporting, escalation workflows, compliance trails
- Organization Mobile App – A mobile app for the organization especially Care givers on the move cab attend their work schedules. Managers know in real time care attendants whereabouts
Project Done
Success Rate
Winning Awards
Happy Client
Customizable platform for each of the segments with specific modules
Self-Managed Home Care
Families coordinate care independently using informal networks with no professional oversight or documentation.
Home Care Agencies
Professional caregivers deployed by agencies. Staff rostering and care delivery tracking are manual and error-prone.
Assisted Living
Structured residential care with nursing support. Care planning, incident management, and compliance are critical but underserved.
Rehab Centers
Short- to mid-stay clinical rehabilitation. Requires tight care protocols, visitor management, and discharge planning.
Independent / Senior Living
Retirement communities offering amenities, F&B, concierge, and lifestyle services alongside wellness support.
Extensible Platform with broad and deep integrations
Vitals Integration – Cowwelz can integrate with your MIOT Vital devices. Continuous or on-demand tracking of critical biometrics including heart rate, blood pressure, SpO₂ (blood oxygen saturation), blood glucose, and body temperature. Alerts are triggered when readings fall outside personalized thresholds, enabling early clinical intervention before conditions escalate into emergencies. Integration with the care platform creates longitudinal health trend data for physicians and care managers.
Activity trackers and Fall Detection – Cowwelz can integrate with wearable devices which track daily movement patterns, sleep quality, gait stability, and physical activity levels. When a fall is detected an immediate alert is dispatched to designated caregivers and emergency contacts, often within seconds, dramatically reducing the dangerous window between a fall event and medical response.
Emergency Management Systems – Cowwelz can integrate with Dedicated SOS buttons (wearable or fixed), geofencing alerts for memory care patients, and AI-driven emergency triage systems that automatically contact caregivers, family members, or emergency services (ambulance, police) based on the nature of the detected event.
Medication Management – Cowwelz Can integrate with Smart dispensers automate dosage timing, quantity, and reminders — a critical safeguard given that medication non-adherence is responsible for an estimated 10% of hospitalizations among seniors globally. In the Indian context, where family caregivers are often remote, automated medication management is a high-value use case with significant clinical and commercial potential.
Market Place Integration – Cowwelz can provide a single interface with aggregators though which orders can be placed for elder aids, medicines, lab tests and docor consultations.
Backed by Deep Healthcare Technology Expertise
Cowwelz is built by ClockHealth — a healthcare technology company founded by leaders who have spent decades at the intersection of clinical care and enterprise software.
ClockHealth’s founders have served as Senior Advisors to the US Department of Health, built niche healthcare consulting and software services companies, and developed interoperability platforms that connect health systems across the United States.
That depth of expertise is now being applied to India’s most urgent care challenge — bringing enterprise-grade digital infrastructure to a sector that has historically been left behind.