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Privacy Notice

Privacy Notice under Section 5 of The DPDPA, 2023

Version: 1.0

Last Updated date: 28th April 2026

1. Introduction & Applicability

This Privacy Notice has been prepared in accordance with the Digital Personal Data Protection Act, 2023 (hereinafter referred to as “DPDPA” or “the Act”)and the rules framed thereunder. This notice is applicable to CLOCKHEALTH PRIVATE LIMITED, operating http://clockhealth.com, in the SaaS sector.

2. Categories of Personal Data
We collect the following categories of personal data from Data Principals:
  • Full Name
  • Email Address
  • Phone Number
  • Physical Address
  • Aadhaar/Government ID
  • Financial Data (Bank Account, Credit Card Info)
  • Health Information
  • Location Data (GPS, IP Address)
  • Other Data Types
3. Purpose of Processing
The personal data is processed for the following purposes:
  • Service Delivery and Performance
  • Account Management and Maintenance
  • Payment Processing and Billing
  • Analytics and Business Insights
  • Customer Support and Assistance
  • Sharing with Third-party Service Providers
4. Consent Statement

By using our services and providing personal data, Data Principals provide explicit consent for the processing of their personal data as outlined in this notice. Consent can be withdrawn at any time by contacting our Grievance Officer.

5. Rights of Data Principal
Under the DPDPA, 2023, Data Principals have the following rights:
  • Right to Access: Data Principals can request access to their personal data held by us.
  • Right to Correct: Data Principals can request correction of inaccurate or incomplete personal data.
  • Right to Erase: Under certain conditions, Data Principals can request erasure of their personal data.
  • Right to Data Portability: Data Principals can request their personal data in a structured, commonly used, machine-readable format.
  • Right to Object: Data Principals can object to processing of their personal data.

6. Grievance Redressal Mechanism

In case of any concerns or grievances regarding the processing of personal data, Data Principals can contact our Grievance Officer:

Name: RAMISETTY KISHAN BABU

Email: dpo@clockhealth.com

Response Time: We aim to respond to all grievances within 30 days of receipt.

7. Data Retention

Personal data will be retained as long as it is necessary to serve the purposes for which it was collected. Once the purposes are fulfilled, the data will be securely deleted unless retention is required by law.

8. Updates & Changes to this Notice

We reserve the right to update this Privacy Notice from time to time to reflect changes in our data processing practices or applicable laws. Data Principals will be notified of any material changes through our website or direct communication.

Disclaimer

This Privacy Notice is generated for informational purposes. It does notconstitute legal advice. Organizations should consult with qualified legal professionals to ensure full compliance with the Digital Personal Data Protection Act, 2023, and all applicable regulations.

Legal Framework​

This Privacy Notice is framed in accordance with: Digital Personal Data Protection Act, 2023 Digital Personal Data Protection Rules, 2025 Guidelines issued by the Data Protection Board of India